HIENERGY Ticketing System

We developed a custom ticketing system for HIENERGY to support system engineers in managing and resolving solar energy issues efficiently. The platform allows users to create, track, and manage tickets related to various system faults such as panel output drops, inverter failures, battery issues, and more. With features like categorized issue types, photo uploads, status tracking, and solution references, the system ensures smooth communication between field engineers and the technical support team. It’s fully optimized for both desktop and mobile use to support on-site operations.